We were staying at a Hotel Tropical in Puerto Plata but booked the wrong airport. We were in a panic how we were going to get across the entire island. I found Isaira tours. They were incredible! I emailed them to see if they could even take us as far as we needed to go. They were on point answering every question that I had from time in transit to cost to what we would be riding in. We were super nervous since we were so dependent on them but they came through with flying colors. Donny picked us up from the airport and got us to our hotel safely. He didn't speak English so we didn't communicate much other than "pee pee" lol! On the way back, we had to be picked up very early in the morning to make the 4 hour drive back to the airport and not miss the flight. Alfredo was there right on time at 5am. He spoke very good English. He told us all about the island and the culture and on and on during our trip. They are amazing and more importantly, they will do what they tell you they will do! I would HIGHLY recommend them!
My experience with Isaira Tours was magnificent! My driver/tour guide, Martin, not only safely transported me but graciously surprised me with side tours around the Cabarette, Sousa and Samana area that I hadn't previously requested. In addition, Martin acted as my negotiator and interpreter, as I had a lack of skill in these two areas.
I highly recommend this company for any transportation and touring needs for the Dominican Republic and will be using them again for my future travels to the DR!
Great Tour Company. Isaira Tours was very easy to use. They returned emails quickly. Martin called us when we arrived to make sure everything was ok with us and to confirm our first pick-up time. I would recommend this company to anyone.
Very helpful, very efficient. Following other recommendations we used Isaira Tours for our recent holiday to Dom. Rep. All the trips ran very smoothly and I have no hesitation in recommending Isaira Tours. Thank you Jami & Martin.
Would definitely use their service again. These guys were great. Picked us up at the airport on time with no hassle. Since this was our first time in the Dominican, the driver gave us all kinds of tips and hints about where to go and what to try, and even a little history although it was a short trip.
Helpful and Courteous! Martin the driver met us at the airport and transfered us to Santiago. We were so happy with his services that we asked to transport us back to Puerto Plata after our time in Santiago. He even gave us a tour on the way back of a coffee plantation and other attractions.
Search no longer for a group tour/private tour/taxi company. Isaira Tours, is a family business that offers the friendliest, most flexible and reasonably priced airport–hotel transfers, group tours and private tours in the Puerto Plata area, and will take you to places no one else will for a fraction of the price. You will feel like family from the start!
Best shuttle service ever! I travel a lot and CONSISTENTLY have problems with shuttle service from the airport to the hotel. Our driver was there waiting for us both times we used their services. He was extremely personable and fun to talk to. Highly recommend!!!
My family and I will have great memories to remember forever and it is all thanks to Isaira Tours!